Managed Services
In the world of information technology, everything is about prevention.
The proper management system and devices can keep a multitude of problems from occurring.
Consistently observing your company's systems cuts diagnostic time in half when it comes to solving a problem, therefore we'll be able to predict the major failures that could prevent your day-to-day operations. In addition, we'll discover bottlenecks that could be lowering productivity and we'll work with your internal IT department, creating better efficiency.
Silver
Monitoring
Monitoring Alerts
Anti-Virus Monitoring Alerts
Back-Up Monitoring Alerts
Problem Identification
SNMP Monitoring
Basic Preventative Maintenance
Disk Clean-Up
Defragmentation
Hard Drive Free Space Analysis
Advanced Preventative Optimization
Server Start-Up Clean-Up
Server Spyware Scans
Server HiJackThis Scans
Server Host file Clean Up
Microsoft Updates (Workstations & Servers)
Scheduled Server Restarts
Network Drive Management
Firmware Updates on Selected Devices
Back-Up Configuration of Firewalls, VPNs
Server Application Management
Exchange Database Defragmentation
DNS Clean-Up
Work Flow Optimization
Power Management
Workstations Power Off
Quarterly Business Reviews
Network Health Performance Analysis
Audit of covered devices
Annual Site Reviews
Server Physical Cleaning
Inclusive Support Services
Service Queue Priority 1
Service Inclusive - 10% Discount
Response Time = 16 HOURS
Gold
Monitoring
Monitoring Alerts
Anti-Virus Monitoring Alerts
Back-Up Monitoring Alerts
Problem Identification
SNMP Monitoring
Basic Preventative Maintenance
Disk Clean-Up
Defragmentation
Hard Drive Free Space Analysis
Advanced Preventative Optimization
Server Start-Up Clean-Up
Server Spyware Scans
Server HiJackThis Scans
Server Host file Clean Up
Microsoft Updates (Workstations & Servers)
Scheduled Server Restarts
Network Drive Management
Firmware Updates on Selected Devices
Back-Up Configuration of Firewalls, VPNs
Server Application Management
Exchange Database Defragmentation
DNS Clean-Up
Work Flow Optimization
Power Management
Workstations Power Off
Quarterly Business Reviews
Network Health Performance Analysis
Audit of covered devices
Annual Site Reviews
Server Physical Cleaning
Inclusive Support Services
Service Queue Priority 1
Service Inclusive - 15% Discount
Response Time = 8 HOURS
Platinum
Monitoring
Monitoring Alerts
Anti-Virus Monitoring Alerts
Back-Up Monitoring Alerts
Problem Identification
SNMP Monitoring
Basic Preventative Maintenance
Disk Clean-Up
Defragmentation
Hard Drive Free Space Analysis
Advanced Preventative Optimization
Server Start-Up Clean-Up
Server Spyware Scans
Server HiJackThis Scans
Server Host file Clean Up
Microsoft Updates (Workstations & Servers)
Scheduled Server Restarts
Network Drive Management
Firmware Updates on Selected Devices
Back-Up Configuration of Firewalls, VPNs
Server Application Management
Exchange Database Defragmentation
DNS Clean-Up
Work Flow Optimization
Power Management
Workstations Power Off
Quarterly Business Reviews
Network Health Performance Analysis
Audit of covered devices
Annual Site Reviews
Server Physical Cleaning
Inclusive Support Services
Service Queue Priority 1
Service Inclusive
Response Time = 4 HOURS
Certifications
Microsoft Certified Partner
Certified Partners represent a high degree of competence and expertise with Microsoft technologies. All Certified Partners have access to a rich set of benefits that can help you gain an advantage in the marketplace and build revenue, sales momentum, and prominence while increasing your market impact.
HP Business Partner
HP provides the broadest line of products, services and solutions in the computing industry today and every product is based on leading technology, unprecedented support, and unparalleled quality.
Microsoft Cert. Professional
The Microsoft Certified Professional (MCP) credential is for professionals who have the skills to successfully implement a Microsoft product or technology as part of a business solution in an organization. Hands-on experience with a product is necessary to successfully achieve certification.
Cisco Systems Networkers
Cisco Systems has committed to a vision that extends beyond the company's established leadership in networking infrastructure to address the evolving role of the network and how it can benefit enterprises, government agencies, small and medium-sized businesses (SMB) and service providers.
